Policies, Terms and Conditions:
Unless otherwise specified, all materials appearing on this site; including text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of The Urban Farm, LLC Copyright 1999 t
We accept credit cards as a form of payment. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on
We appreciate the opportunity to provide seasonal work to a few dedicated and hard working people, however this is not a full time or year-round operation. We do our best to provide our Tree Crew with the information needed to answer your tree quest
Gift Certificates and Credits occasionally run into a small glitch at check-out if the amount of the order is the same as the certificate. This issue is tied to the deep programing on the site and cannot be easily rectified. We will
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that The Urban Farm is not responsible for the operation of, or content located on or throughout any such site.
For multiple product orders, we will make every attempt to provide all items in the same category at the same time. Certain categories have limited windows of availability. Products that are unavailable at the time of order fulfillment will be fille
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. The Urban Farm reserves the right at any time after receipt of your order to acce
These conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether this store signs them or not. The Urban Farm reserves the right to make changes to this site and these conditions at any time.
Due to the nature of the Nursery Business, at times we might run out of, or not receive a product that we listed on our website. We will attempt in good faith to provide the products as they become available from our suppliers. If a product is not in
The Urban Farm Nursery is grateful for the use of the current location for the Nursery Lot. This property is available for our use a few weeks each year. Since this is a seasonal event, we are unable to store trees or materials beyond our terms of
We keep your personal information private and secure. When you make a purchase from The Urban Farm, you provide your name, email address, credit card information, address, phone number and a password. We use this information to process your order(s), t
We make every attempt to fulfill orders correctly, If you have received the wrong item, we will rectify to the best of our ability if you let us know within 2 business days. Our trees have a limited guaranteed, however
We do not ship any product UNLESS SPECIFICALLY NOTATED in the product description. Our main inventory is set up for Customer Pick-up ONLY.
This online store is powered by 3dcart shopping cart software. The 3dcart solution provides the means to power this website but is in no way responsible for the activities/content found within. All content found on this site, including products, web
Our store will automatically charge and withhold the applicable sales tax for orders from addresses within the same state/province where The Urban Farm holds a presence. For orders to other areas, you (the shopper) are solely res
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, The Urban Farm shall have the right to refuse or cancel any orders placed for products listed at the incorrec