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All orders are automatically processed on our secure merchant processor. We manually sort orders and process different steps to ensure receipt of requested products. During this process we incur irreversible fees and labor costs. Many items are both
Unless otherwise specified, all materials appearing on this site; including text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of The Urban Farm, LLC Copyright 1999 t
We accept credit cards as a form of payment. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on
We appreciate the opportunity to provide seasonal work to a few dedicated and hard working people, however this is not a full time or year-round operation. We do our best to provide our Tree Crew with the information needed to answer your tree quest
Our gift certificates and Credits can be used by entering the certificate number in the Coupon Code area before completing checkout. Please understand
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that The Urban Farm is not responsible for the operation of, or content located on or throughout any such site.
For multiple product orders, we will make every attempt to provide all items in the same category at the same time. Certain categories have limited windows of availability. Products that are unavailable at the time of order fulfillment will be fille
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. The Urban Farm reserves the right at any time after receipt of your order to acce
These conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether this store signs them or not. The Urban Farm reserves the right to make changes to this site and these conditions at any time.
Due to the nature of the Nursery Business, at times we might run out of, or not receive a product that we listed on our website. We will attempt in good faith to provide the products as they become available from our suppliers. If a product is not in
The Urban Farm Nursery is grateful for the use of the current location for the Nursery Lot. This property is available for our use a few weeks each year. Since this is a seasonal event, we are unable to store trees or materials beyond our terms of
This privacy notice discloses the privacy practices for Urban Farm U in all of it’s forms and entities. This privacy notice applies solely to information collected by this website. It will notify you of the following:
Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy for more information. Our store is not responsible for the actions of third parties.
We make every attempt to fulfill orders correctly, If you have received the wrong item, we will rectify to the best of our ability if you let us know within 2 business days. Our trees have a limited guaranteed, however
We do not ship live trees or plants. Our program is a local pick-up only. This is stated in multiple locations. Any orders placed for shipping of live trees are subject to a 25% cancellation fee.
We do not ship any live plant products, nor the large or bulky products. Our main tree and plant inventory is set up for Customer Pick-up ONLY.
This online store is powered by Shift4 shopping cart software. Shift4 provides the means to power this website but is in no way responsible for the activities/content found within. All content found on this site, including products, web
Our store will automatically charge and withhold the applicable sales tax for orders from addresses within the same state/province where The Urban Farm holds a presence. For orders to other areas, you (the shopper) are solely res
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, The Urban Farm shall have the right to refuse or cancel any orders placed for products listed at the incorrec